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Superior support to improve players satisfaction and optimize service operations to maximize ROI.
It’s designed to enhance user experience when playing your game. With it players can find answers to their question about your game immediately. Any questions! How to do something? Need purchase refund? Bug found? Using analytics you’ll be able to find the most frequent questions according your game!
Enhance player experience! Help your players immediately if they have any problems!
Increase retention! If player has stuck in your game without any help, he can just close it forever.
Reduce support team work! Connect your players with support team only if it’s required.
Improve your game based on user experience! Analyze the most frequent player issues.
Everything you need to help your support team succeed in 2022
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University of Games small research center for indie game developers. This place has always beed dedicated for everyone to share passion, knowledge and adventures in game industry. I wish it would become home to in-depth explanations and ready to use solutions which help you solve problems and growth. Thanks to your donations we can create even more content and support developers, students and teachers all over the world.
If you have any questions or issues with your Unity project(s), feel free to contact!